Customer Service Representative

Gzira Part-Time 4 - 6 hours/day

Job Details

Telecommunications Other
Part-Time
Gzira
4 - 6 hours/day
08:00 to 18:00
Mon, Tue, Wed, Thu, Fri, Sat, Sun
Business Premises
Customer Service Representative

Duties and responsibilities:
  • Handling and resolving customer queries by phone, e-mail and support chat;
  • Preparing, generating and distributing daily reports to the appropriate personnel;
  • Directing unresolved issues and requests to the appropriate designated resource.

Selected candidates need to:
  • Have a good level of written and spoken English and Maltese;
  • Be self-motivated, flexible and organised;
  • Be able to work individually when required;
  • Be able to work on a flexible rotating-shift basis, preferably mornings;

Education and qualifications:
  • Minimum O level standard of education, including English;
  • Experience in the telecommunications sector will be considered as an asset and / or completion of
  • customer-service-related courses;
  • Confidence with MS Office computer applications, particularly MS Excel and ECDL.

Interested candidates are requested to submit a covering letter accompanied by their CV via email.

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