Client Relations Officer

Valletta Flexible Full-Time 1 - 8 hours/day

Job Details

Financial Services Other
Flexible Full-Time
Valletta
1 - 8 hours/day
08:00 to 20:00
Mon, Tue, Wed, Thu, Fri, Sat, Sun
Business Premises

After gaining a detailed knowledge of Credorax’s products and services, you will work with our clients to address any enquiries by understanding the requirement, performing research and providing answers or explanations. 
  • Resolve any reported technical or financial problems by clarifying the issue; examine and explore available resolutions or implement alternative solutions. Any unresolved issues must be escalated to the relevant business / system owners until a resolution is available.
  • Provide client training on the various Credorax systems, platforms and procedures when required.
  • Perform network and system monitoring to ensure that our processing platform and technology remains stable and operational at all times. Work with the relevant business / system owners if any potential faults or errors are identified.
  • Accurately log and update all activities in the company CRM system. 

Interested candidates are requested to use the APPLY HERE button and send their CV via email. 

Qualifications

Required

  • Be fluent in written and spoken English
  • be proficient in the use of Microsoft Office applications Excel in particular
  • intermediate Excel

Experience

Required

  • Possess at least one year experience in similar position in the Banking

Considered an asset

  • Experience in a customer care related environment

How to apply

Click on the Apply Here button below to be able to view the contact details linked with this job.

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