Business Support Officer (Part-Time)

Marsa Part-Time 20 hours/week

Job Details

Telephone Service Providers and Carriers
Part-Time
Marsa
20 hours/week
08:00 to 17:00
Mon, Tue, Wed, Thu, Fri
Business Premises
Interested in joining the Business team yet have a flexible working environment? GO's Business Team is looking for a vibrant and energetic individual to join the team as a Business Support Officer (Part time).

Working hours – 20hrs per week and they are on a flexible basis (within business hours).

 This is what you should have:
  •  O-Level Standard of Education
  •  Be proficient in English
  • Have good communication, writing and interpersonal skills;
  • Be an effective and flexible team member;
  • Possess a positive attitude and a ‘can do’ approach;
  • Good at problem solving;
  • Be willing to learn and attend further training to keep up with latest updates;
  • Be IT literate and conversant with office automated tools;
  • Experience in a customer care related environment.


If this describes you, than this is a glimpse of what you will be doing:
  • Issuing reports from the commission system for each sales / retention member of the team, sending such reports to the team and ensuring a reply;
  • The timely calculation of commission workings of the GO Business team and the compilation of reports associated with the commission workings and the sales / referrals of the same team;
  • Following up open issues with other departments in relation to the commission system;
  • Assisting with the various functions of the GO Business team as required;
  • Handling calls on behalf of colleagues;
  • Assisting with user acceptance testing in relation to new and improved products / services;
  • Ensuring that all matters, trends and clients comments/issues arising as a result of the execution of the Retention/Customer Support function are freely communicated within the GO Business Channel to encourage an effective flow of information;
  • Other duties normally associated with such a position.


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